De Benci b&b
bed and breakfast in Firenze

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bed and breakfast in Firenze
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timeItaly GMT +1 (CET)
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Ratings

Tripadvisor 4.5 /5 - 127 reviews
Facebook 4.6 /5 - 45 reviews
Google Plus 5.0 /5 - 14 reviews
bed and breakfast .it 9.7 /10 - 6 reviews
yelp 3.0 /5 - 1 review

b&b booking policies

Here are clearly listed the De Benci bed and breakfast rules and conditions about the stay in this bed and breakfast:
reservation | cancellation | no show | variation | check-in | check-out | payments.

We strongly recomend to read it all for your own interest. For further info do not hesitate to contact us.

  • To confirm a reservation we always require a guarantee that can be either:
    • or your credit card data;
    • or prepayment by bank transfer;
    • if possible a mobile number;
    • an eamil address;
    • your expected arrival time.
  • Cancellation if received at least 10 days before the arrival:
    • if received at least 10 days before the arrival there is no penalty. The wire transfer will be sent back (less the commission cost).
    • if received within 10 days before the arrival the penalty is equal to the cost of one night stay for each requested room, the wire transfer will be lost;
    • if received after the check-in the full cost of the booked stay will be billed.
  • No show (cancellation without any notice):
    • the full cost of the booked stay will be billed.
  • Variation (days reduction):
    • cancellation rules will be applied.
  • Check-in (arrival at the b&b) expected:
    • identity registration:
    • payment:
    • pick up the keys;
    • check-in is allowed from Monday to Saturday, from 8 am to 5 pm and on Sunday and holidays, from 8 am to 11 am;
    • since we don't provide a 24/7 reception service, please inform us about your arrival time (also if you are having a delay);
    • if you do not inform us about your arrival time at least 2 days in advance we will not assure any service;
    • in case of arrival later than business hours without any notice, we will not assure any service and we will consider your booked stay as a "no show";
    • as required by Italian law, at check-in you will have to show your ID (Identity Document) or Passport. Other documents (i.e. Driving License) are not valid for registration.
    • Without valid identity documents requested you will not be admitted to check-in and your stay will be considered as a "no-show", applying the related penalties.
  • Small pets:
    • are welcome, but they must not disturb other customers;
    • they should never be left alone in the rooms.
  • Daily cleanliness of rooms:
    • the daily service normally operates between 10 am and 2 pm;
    • if the rooms are not vacated by 10 am, the service will not be done.
  • Check-out:
    • it must be done within 10 am (unless otherwise agreed), otherwise a penalty, equal up to the cost of 1 more overnight stay (depending on the effective check-out time), will be charged.
  • Payments:
    • payment must be paid upon check-in or before (by wire transfer);
    • only cash accepted (Euro only);
    • after the payment we will give you a bill or a receipt.
Privacy info

The b&b staff, fully respecting enforced laws, guarantees the confidentiality of your data.

The only data we hold have been freely sent by our web sites users through forms, emails, faxes, or phone calls to request about b&b services. The data are exclusively reserved for availability and booking requests and will not be yielded to third parties. At any time you can also request cancellation by contacting the b&b staff.
For Further info do not hesitate to contact us.